As a customer you will get a personal login that gives access to SiteScale's reports.
The user satisfaction reports enables you to quantify the results of your web development and you can compare key metrics over time. With the combination of quantitative and qualitative data you can analyze the results and find any problems there may be on the website and you can make informed decisions that originates in the users' wishes and needs.
The feedback reports show results from the entire website, parts of the website, and all the way down to specific pages on the website. The users' individual comments are attached with a detailed technical user profile so you can react better and faster to any error reports.
All results and feedback reports can easily be exported and analyzed via other applications, if desired.
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