Benefits of Using SiteScale

Feedback

SiteScale structures and organizes feedback from your web users. Many websites use a traditional "email button" that the visitors can use to give feedback. Emails from web users are often difficult to organize and it isn't possible to quantify the users' opinion about the website with metrics and graphs.

SiteScale stores the user feedback in a database. With the help of a web browser you can log in and see statistics of the visitors' feedback and read their individual comments. Everybody in the organization can have the option to log in, and you can keep track which comments have been acted upon.

With SiteScale you can see how the visitors' opinion about the website changes over time regarding content, design, ease of use, and speed, and it is possible to document how new versions of the website are received by the web users.

Read below about some of the benfits of using SiteScale:

Measure User Satisfaction Continuously:

SiteScale measures the user satisfaction continuously on the website. This gives you a constant overview of your website visitors' attitude towards the website.

Identify Web Development Priorities:

With SiteScale it is possible to identify which functions that are requested by mostly by the users. This way you can allocate resources for developing the most important things in the correct order.

Measure Effect of Changes in Design and Content:

When new versions of the website is published with changes in design and content, the web users' response can be measured immediately.

Share Knowlegde About the Users' Feedback Within the Organization:

You can access the user satisfaction reports from a web browser which makes it easy to share knowledge and tasks across the organization.

Get Information From Your Real Users in Real User Scenarios:

SiteScale reports are based on continuous feedback from your real web users in real user situations.

Export Data:

SiteScale reports can be exported into raw data so you can use your own tools and methods to analyze the feedback from your web users.


	Looking for a survey tool? Check out our online survey tool - SurveyCore